SourceVale

Insights · Explainer

ChatGPT at work: beyond the quick question

Australia is one of OpenAI's fastest-growing business markets. The firms getting the most from it use it differently.

3 min read7 November 20262 sources

The short version

  • Australia's ChatGPT business customer base grew more than 140% in a year, according to OpenAI.
  • Workers in OpenAI's survey reported saving 40 to 60 minutes a day.
  • OpenAI says data from ChatGPT Business and Enterprise isn't used for training.

Australian businesses are signing up to ChatGPT at speed. OpenAI named Australia among its "fastest-growing business customer bases", with growth "exceeding 140% year-over-year".[1]

What are they getting? In a survey of "9,000 workers across almost 100 enterprises", OpenAI found people reported "saving 40-60 minutes per day".[1] Three in four said it had improved the speed or quality of their work.[1]

The number that matters more

Another 75 per cent said they could now "complete new tasks they previously could not perform".[1] That's the quiet shift: an office manager analysing a sales export, a tradie drafting a safety policy, a founder sense-checking a contract.

Beyond the chat box

Business plans now connect to Google Drive, Microsoft Teams, SharePoint and Dropbox, and let teams build custom GPTs loaded with their own FAQs and price lists.[2] OpenAI says there is "no customer data or metadata in training pipeline" for Business and Enterprise customers.[2]

The firms getting the most from ChatGPT stop asking it one-off questions. They turn their most repetitive weekly task into a written, shared workflow, and let everyone use it.

Quick answers

How much time does ChatGPT save at work?

In OpenAI's survey of 9,000 workers, people reported saving 40 to 60 minutes a day.

Sources

  1. OpenAI: The state of enterprise AI (8 Dec 2025)
  2. OpenAI: ChatGPT for business

Sources checked 7 November 2026. Product features and prices change often, so check the vendor's site before you buy.